Terms and conditions
The online store of the site www.lacabaneauxtissus.com was set up by the company La Cabane aux Tissus which is the operator of this site.
Any order for a product appearing in the online store of the coeurdalsace.com website implies prior acceptance of these general conditions.
Consequently, the consumer acknowledges being fully informed of the fact that his agreement concerning the content of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented in the context of the shop. of the website.
The consumer has the option of saving or editing these general conditions, it being specified that both the saving and the edition of this document are his sole responsibility, these general conditions of sale being liable to undergo modifications. In this case, the applicable conditions will be those in force on the site on the date of the order.
!! La Cabane aux Tissus sells the fabric by multiple on the width, (example: 1 = 50 cm, you will therefore receive 50 cm on the width
For 2 = 1 meter, 3 = 1.5 meters, 4 = 2 meters etc) !!
Minimum purchase: 0.50cm
In addition to this, you need to know more about it.
Identity
The Fabric Hut
6 rue du bailli
67730 - Châtenois
lacabaneauxtissus@hotmail.com
phone: 06 12 02 56 98
SIRET
The online store set up by the company La Cabane aux Tisssus as part of the website mentions the following information:
presentation of the essential characteristics of the products offered.
indication of the terms of payment, delivery or performance.
the existence of a right of withdrawal.
the period of validity of the offer or the price.
All of this information is presented in French. The consumer declares to have the full legal capacity allowing him to engage under these general conditions.
Tariffs of transport costs:
Our packages are generally dispatched within 1-3 days from receipt of payment.
(subject to availability of items, excluding weekends and holidays) in:
- Removal from the La Cabane Fabrics shipping costs are free if you just pick up your order at our premises You will receive an email when the order will be available in the kidnapping
Article 1: Completeness
These general conditions express all the obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions provided for in these general conditions of sale. La Cabane aux Tissus, for its part, undertakes to respect its role of reseller within the framework of the said conditions.
Article 2: Purpose
The purpose of these general conditions is to define the rights and obligations of the parties within the framework of the online sale of goods and services offered by La Cabane aux Tissus to the consumer.
Article 3: Contractual documents
This contract is formed by the following contractual documents:
these general conditions (including pricing conditions)
purchase order.
In the event of a contradiction between the provisions contained in documents of different rank, the provisions of the higher-ranking document shall prevail.
Article 4: Entry into force - duration
These general conditions come into force on the date of signing the order form.
These general conditions are concluded for the duration necessary for the supply of the goods and services purchased, until the expiry of the guarantees.
Article 5: Order validation and electronic signature
(Law of 13 March 2000 on electronic signatures)
Any purchase order signed by the consumer by "double click" constitutes an irrevocable acceptance which can only be called into question in the cases exhaustively provided for in these general conditions of sale including the pricing conditions such as "right of withdrawal" and "breach of contract. stock".
The "double click" associated with the authentication and non-repudiation procedure and the protection of the integrity of messages constitutes an electronic signature. This electronic signature has value between the parties like a handwritten signature.
Article 6: Order confirmation
Contractual information will be confirmed by e-mail. Some orders may be subject to control by our verification department. In this case, you will be notified by email of the supporting documents to be sent in order to obtain the final validation of your order. La Cabane aux Tissus reserves the right to cancel the order in the event of non-receipt of these supporting documents or receipt of documents deemed non-compliant.
Any order paid by check will only be processed upon receipt of the payment method. Shipping times are to be recalculated from the date of receipt of the payment method.
La Cabane aux Tissus recommends that the customer keep the data relating to his order on paper or on reliable computer support. The customer must verify the completeness and conformity of the information he provides to mapetitemercerie.com. The latter cannot be held responsible for any data entry errors resulting from delays and delivery errors. In this context, all costs incurred for the return will be the responsibility of the customer.
Article 7: Proof of the transaction
The computerized registers, kept in the computer systems of the company La Cabane aux Tissus under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium which can be produced as proof.
Article 8: Product information
8-a: The company La Cabane aux Tissus presents on its web site coeurdalsace.fr the products for sale with the necessary characteristics that allow to comply with Article L 111-1 of the Consumer Code, which provides the possibility for the consumer potential to know before taking the final order the essential characteristics of the products he wishes to buy.
8-b: The offers presented by the company La Cabane aux Tissus are only valid while stocks last.
8-c: The products offered comply with European marketing standards. The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, La Cabane aux Tissus cannot be held responsible for any error or omission in any of these photographs, texts or graphics, information or product characteristics.
8-d: La Cabane aux Tissus cannot be held responsible for non-performance of the contract due to all cases of force majeure.
8-e: Hypertext links can refer to sites other than the “coeurdalsace.fr” site. La Cabane aux Tissus declines all responsibility in the event that the content of these sites contravenes the legal and regulatory provisions in force.
Article 9: Price
The prices are indicated in Euros HT (VAT not applicable) and are only applicable on the date of the sending of validation of the order by the consumer.
They do not take into account the delivery costs indicated in our price list for delivery in France, invoiced in addition, and indicated before the final validation of the order.
Article L122-1: It is prohibited to refuse a consumer the sale of a product or the provision of a service, except for a legitimate reason, (the notion of derisory price characterizes products sold not only at a price lower than their value real, but also at a very low price.In short: if the displayed price is derisory, the Cybermerchandler is entitled to cancel the sale, when it appears that the buyer is aware of the error and wants to abuse it, this refers in particular to "manifestly derisory" prices) and to make the sale of a product conditional on the purchase of an imposed quantity or on the concomitant purchase of another product or another service as well as to make provision of a service to that of another service or to the purchase of a product when this subordination constitutes an unfair commercial practice within the meaning of Article L. 120-1 .
Full payment must be made when ordering, except for a specific offer indicated on the site. At no time can the sums paid be considered as a deposit or down payment.
Article 10: Method of payment
To pay for his order, the consumer has, at his option, all the payment methods referred to in the order form, namely: credit card, check, or payment at the workshop upon delivery of the item (s). purchased.
In case of payment by check, it must be issued by a bank domiciled in metropolitan France
Any order paid by check will only be processed upon receipt of the payment method.
Shipping times are to be recalculated from the date of receipt of the payment method.
The checks are cashed upon confirmation of the order.
The consumer guarantees the company La Cabane aux Tissus that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form.
The company La Cabane aux Tissus reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by credit card from officially accredited organizations or in the event of non-payment.
The company La Cabane aux Tissus reserves the right in particular to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is pending. administration course.
The consumer remains informed that La Cabane aux Tissus cannot be held responsible for any embezzlement or fraudulent use of any means of payment which has not been detected by the verification procedure.
As part of this verification, the customer may be asked to send an email to the company La Cabane aux Tissus a copy of an identity document as well as proof of address. The order will only be validated after receipt and verification by our services of the parts sent. If these documents are not received within 15 days of placing the order, the order will be deemed to be automatically canceled.
La Cabane aux Tissus retains full and entire ownership of the products sold until full collection of all sums due by the consumer in connection with his order, including costs and taxes.
The transfer of ownership of goods purchased at La Cabane aux Tissus by the consumer to a third party will not be borne by the company La Cabane aux Tissus.
Only the original purchaser of this good can claim access to the clauses of these general conditions of sale.
Article 11: Product availability
All products that can be ordered on the site www.lacabaneauxtissus.com are in stock in our premises. Each item ordered is automatically deducted from stock. As a result, orders are normally shipped within 2 to 5 days of receipt of payment.
In the event of unavailability of the product ordered following a stock error, the consumer will be informed as soon as possible and will have the possibility of canceling his order within 48 hours. The consumer will then have the choice to request either the refund, if applicable, of the sums paid at the end of the withdrawal period or the cancellation of the order at the latest of their payment, or an exchange of product characteristics and price equivalent, if La Cabane aux Tissus is able to obtain it, the customer must then contact lacabaneauxtissus@hotmail.com
In case of impossibility of exchange, La Cabane aux Tissus reserves the right to cancel the customer's order and to refund the sums paid.
Article 12: Terms of delivery
In the event of payment by check, it must be issued by a bank domiciled in metropolitan France. Any order paid by check will only be processed upon receipt of the payment method. Shipping times are to be recalculated from the date of receipt of the payment method.
The products are delivered to the address indicated by the consumer on the order form.
The customer must check the completeness and conformity of the information he provides to La Cabane aux Tissus. The latter cannot be held responsible for any data entry errors that could lead to delays or delivery errors. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the customer.
La Cabane aux Tissus cannot be held responsible for delivery delays due to errors or disruptions attributable to carriers (total or partial strike, in particular of postal services and means of transport and / or communications).
The consumer is required to check the condition of the packaging of the goods on delivery and to report the damage due to the carrier on the delivery slip, as well as to La Cabane aux Tissus, within two days. worked.
The consumer will be notified by email of the imminence of a shipment concerning his order. In the event of a delivery delay of more than three days compared to the date we indicated to you in the dispatch email, we suggest to check with your post office that the package is not pending, then the if necessary, notify us of this delay by sending us an email.
We will then contact the Post Office to start an investigation. A Post investigation can last up to 21 working days from the date of its opening. If during this period, the product is found, it will be immediately forwarded to your home. If, on the other hand, the product is not found at the end of the period of 21 working days of investigation, the Post office considers the package as lost. It is only after this period that we can return a replacement product to you, at our expense. If the product (s) ordered were no longer available at that time, we would reimburse you for the amount of the products affected by the loss of the carrier.
In the event of non-delivery, the consumer has 30 days from the date of shipment of his package to consult us and open an investigation with the postal services.
Article 13: Delivery problems due to the carrier
Any anomaly concerning the delivery (damage, product missing from the delivery note, damaged package, broken products, etc.) must be indicated on the delivery note in the form of "handwritten reserves", accompanied by the customer's signature.
In the case of a shipment made by La Poste, if the package arrives open or damaged (in particular with the presence of the yellow “La Poste” tape), it is essential that the customer have the postman or the post office established by him. a "finding of spoliation" depends on it (finding 170) so that La Cabane aux Tissus can open an investigation and a compensation procedure.
Article 14: Delivery errors - Non-conforming products
14-a: The consumer must formulate with the company La Cabane aux Tissus within 14 days of delivery, any claim of delivery error and / or non-conformity of products in kind or in quality compared to the indications appearing on the order form. Any complaint formulated beyond this period will be rejected without possibility of appeal.
14-b: The formulation of this complaint with La Cabane aux Tissus will be made by email to the address
lacabaneauxtissus@hotmail.com
14-c: Any complaint not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release La Cabane aux Tissus from any liability towards the consumer.
14-d: Any product to be exchanged or reimbursed must be returned to the following address La Cabane aux Tissus, 6 rue du bailli 67730 Châtenois within 8 working days of the complaint. To be accepted, any return must first be reported to Customer Service at La Cabane aux Tissus.
14-e: In the event of a false declaration and an abusive complaint, La Cabane aux Tissus will send an email of dispute and a motivated refusal of reimbursement. The merchandise will be kept and returned at the customer's expense at his request.
Failure to comply with the above procedure, no claim for non-conformity or apparent defect of the delivered products can be accepted.
Article 15: Right of withdrawal
La Cabane aux Tissus respects the legal withdrawal period of 14 calendar days. During this period the consumer can return, at his expense, the products which do not suit him. This period starts from the day after the delivery of the consumer's order. Any return must be reported in advance to Customer Service of the company La Cabane aux Tissus by email to lacabaneauxtissus@hotmail.com .
Exceptions to the right of withdrawal: fabric and ribbons cut products, made-to-measure or exclusively.
La Cabane aux Tissus recommends that consumers return their products by Colissimo with a recommendation or additional insurance guaranteeing, where applicable, compensation for the products up to their real market value in the event of spoliation or loss of such merchandise.
This right of withdrawal is exercised without penalty, with the exception of return costs which remain the responsibility of the consumer. The value of the returned items "Exceptions to the right of withdrawal: cut, made, made-to-measure or exclusive products" will then be refunded by re-crediting the bank account (secure transaction) in the event of payment by bank card, or by check in other cases (shipping costs not reimbursed). With the customer's agreement, the value of the return may be re-credited in the form of a credit note on the customer's account and will be deducted from the following order (s).
In the event of exercise of the right of withdrawal, La Cabane aux Tissus will make every effort to reimburse the consumer upon receipt of the goods "Exceptions to the right of withdrawal: cut fabric and ribbons products made, made to measure or exclusively"
In addition to this, you need to know more about it.
Article 16: Force majeure
Expressly, the following are considered to be force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals:
Neither party will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event or force majeure.
Will be considered as fortuitous event or force majeure any irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonable efforts possible.
The party affected by such circumstances will notify the other within ten working days of the date on which it becomes aware.
The two parties will then approach each other, within one month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued.
If the force majeure event lasts for more than three months, these general conditions may be terminated by the injured party.
the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning;
the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.
Article 17: No partial validation
If one or more provisions of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other provisions will retain all their force. and their scope.
Article 18: No waiver
The fact that one of the parties does not invoke a breach by the other party of one of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation in cause.
Article 19: Applicable law. Competent court at the place of formation of the contract
French law is applicable without however excluding the application of mandatory legislative rights granted to consumers or of a more protective mandatory law by the foreign judge seized by a consumer of the corresponding country.
In the event of a dispute, the client is informed that he can resort to conventional mediation or any alternative dispute resolution method. The consumer is also informed of the existence of the platform put online by the European Commission, the purpose of which is to collect any complaints arising from an online purchase from European consumers and then to transmit the cases received to the competent national mediators: http://ec.europa.eu/consumers/odr/ .
In the event of a dispute or complaint, the consumer will first contact the company La Cabane aux Tissus to obtain an amicable solution.
The consumer can seize, either one of the jurisdictions territorially competent under the code of civil procedure, or the jurisdiction of the place where he lived at the time of the conclusion of the contract or the occurrence of the harmful event.
Article 20: Computing and Freedoms
In accordance with the French "Informatique et Libertés" law n ° 78-17 of January 6, 1978, you have the right to access and rectify your data. You can exercise this right by sending us a letter to the following address: La Cabane aux Tissus 6 rue du bailli 67730 Châtenois
Article 21: Legal notices
The site www.lacabaneauxtissus.com »is a publication of La Cabane aux Tissus, Auto-Entrepreneur registered under the number SIRET:
For all information and questions, our Customer Service is at your disposal by email: lacabaneauxtissus@hotmail.com
We remind you that you can also track your order online through your account: http://www.lacabaneauxtissus.com/login.php also giving you access to online tracking of all your orders.
In addition to this, you need to know more about it.
Article 22: Intellectual property
All texts, comments, works, illustrations and images reproduced on www.lacabaneauxtissus.com reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the Code of Intellectual Property, only use is authorized for private use subject to different or even more restrictive provisions of the code of intellectual property in full or partial of the site www.lacabaneauxtissus.com is strictly prohibited. In the event of an order for a personalized product, copyright will in no case be transferred to the creation.
Article 23: Photos and product visuals
The photos of La Cabane aux Tissus are taken in a studio with lighting and compliant devices. The screens of La Cabane aux Tissus are regularly qualified. The responsibility of La Cabane aux Tissus is not engaged on the display of the colors of the screens of Internet users, whatever their quality.
Article 24: Legal guarantees
The Seller's commercial guarantee does not preclude the benefit of the legal guarantee against hidden defects on products sold and the legal guarantee against defects in conformity of goods with the contract, according to the provisions of Articles 1641 to 1648 and 2232 of the Civil Code.
Legal guarantee of conformity (see reference texts below):
When the customer acts as a legal guarantee of conformity:
He has a period of 2 years from the delivery of the goods to act: Article L217-12 of the Consumer Code
He can choose between repair or replacement of the good, subject to certain cost conditions provided for in article L.217-9 of the Consumer Code.
He is exempt from providing proof of the existence of the lack of conformity during the twenty-four months following the delivery of the goods (Article L217-7 of the Consumer Code).
The legal guarantee of conformity applies independently of any commercial guarantee granted.
Legal guarantee against hidden defects on the products sold (see reference texts below):
The customer may decide to implement the legal guarantee against hidden defects of the item sold provided for in article 1641 of the Civil Code. In this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with article 1644 of the Civil Code.
Legal guarantee of conformity
Article L217-4: The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.
It is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to it by the contract or has been carried out under its responsibility.
Article L217-5: The goods comply with the contract:
1 ° If it is suitable for the use usually expected of a similar good and, if applicable: - if it corresponds to the description given by the seller and has the qualities that the latter has presented to the buyer in the form of a sample or a model; - if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L217-7: The lack of conformity which appears within a period of twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.
For second-hand goods sold, this period is set at six months.
The seller can challenge this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked.
Article L217-9: In case of lack of conformity, the buyer chooses between repair and replacement of the good.
However, the seller may not proceed according to the buyer's choice if this choice entails a manifestly disproportionate cost compared to the other modality, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer.
Article L217-10: If the repair and replacement of the good is impossible, the buyer can return the good and have the price returned or keep the good and have part of the price returned.
The same faculty is open to him:
1 ° If the solution requested, proposed or agreed pursuant to Article L. 217-9 cannot be implemented within one month following the buyer's complaint;
2 ° Or if this solution cannot be done without major inconvenience for the latter taking into account the nature of the good and the use which it seeks.
The resolution of the sale cannot however be pronounced if the lack of conformity is minor.
Article L217-12: Action resulting from lack of conformity lapses two years after delivery of the goods.
Article L217-16: When the buyer requests from the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a repair covered by the guarantee, any an outage period of at least seven days is added to the remaining warranty period.
This period runs from the buyer's request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.
Legal warranty against hidden defects on products sold
Article 1641 of the Civil Code: The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have it. not acquired, or would have given a lower price, if he had known them.
Article 1644 of the Civil Code: In the case of articles 1641 and 1643 , the buyer has the choice of returning the item and having the price returned, or keeping the item and having part of the price returned.
Article 1648 paragraph 1 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
Article 26: Mediation service
Amicable settlement of disputes between La Cabane aux Tissus and the consumer in accordance with articles L611-1 to L 641-1 and R 612-1 to R 616-2 of the Consumer Code: In the event of unresolved disputes between La Cabane aux Tissus and the Consumer, the latter has one year to contact the consumer mediator. If the conditions are met, consumer mediation will take place according to the texts and the process in force. Consumer mediation is an out-of-court settlement of consumer disputes. The procedure is free for consumers (R612-1 of the Consumer Code).
Website: https://www.mediation-vivons-mieux-ensemble.fr
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
Article 27: Responsibility of the buyer
La Cabane aux Tissus declines all responsibility in the event of ingestion of any of its products, they are not toys, any imprudence cannot be held responsible towards La Cabane aux Tissus.